Noida Apparel Export Cluster (referred to in this document as we, us or our) recognise that your privacy is very important and we are committed to protecting personal information we collect from you. This policy describes how we collect, use, disclose and otherwise manage personal information about you.
1. Collection of Personal Information
1.1 Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us we may also request your preferences for receiving further marketing or promotional material.
The choice of how much information you provide to us is yours. We seek this information either to process your request for information and provide that information to you, to improve the quality of our products and services or to assist you to determine which products and services best meet your needs.
1.2 Method of collection:
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. We may also collect personal information about you from third parties acting on your behalf (for instance, agents).
We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of its website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
1.3 Purpose of collection
The personal information that we collect and hold about you, depends on your interaction with us. Generally, we collect, use and hold your personal information for the purposes of:
• providing products or services to you or someone else you know;
• providing you with newsletters, information and other communications;
• providing you with information about other services that we offer that may be of interest to you;
• involving you in promotions and other initiatives undertaken by us;
• facilitating our internal business operations, including the fulfilment of any legal requirements; and
• analysing our services and customer needs with a view to improving those services.
1.4 Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
1.5 Internet Users
If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may use cookies from time to time. The main purpose of cookies is to identify users and to prepare customised web pages for them. We may collect and store information about your visit to our website, including the name of the domain from which you accessed the internet, the date and time you accessed the website, the internet address of the website from which you linked directly to the website and the pages you accessed while visiting the website. This information does not in itself identify you and is used to measure the number of visitors to the website and how it was navigated. This information assists us to make the website more useful to you.
2. How do we use and disclose Personal Information?
Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may disclose personal information about you to:
• our related entities to facilitate our and their internal business processes;
• third party service providers who assist us in operating our business, and these services providers may not be required to comply with our privacy policy. By giving us your personal information, you consent to the disclosure of this information.
• our related entities and other organisations with whom we have affiliations so that those organisations may provide you with information about services and various promotions.
In some circumstances, the law may permit or require us to use or disclose personal information for other purposes (for instance where you would reasonably expect us to and the purpose is related to the purpose of collection).
3. Security of your information
We store your personal information in different ways, including in paper and electronic format. We take reasonable steps to ensure the security of all information we collects from risks such as loss or unauthorised access, destruction, use, modification or disclosure of data. For example, your personal information is maintained in a secure environment which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk.
4. Access and correction of personal information
You may request access to your personal information collected through this website at any time, by making a written request. Please send an email at the contact address shown on this website and we will respond to your request within a reasonable period. W e may charge you a reasonable fee for providing access to your personal information (but not for making a request for access). We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable provide those reasons). If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is incorrect, incomplete or out of date, please advise us and we will update it. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.
5. Links to other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of linked websites. It is your responsibility to investigate the privacy policies of those other sites.
6. Privacy Policy as per DPDPA Act 2023
TextileSkill.com ("we", "our", or "us") is committed to protecting the personal data of its users in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA). This privacy policy outlines how we collect, use, share, and protect personal data, as well as the rights available to users under the Act.
6.1 Categories of Personal Data Collected
We may collect personal data such as your full name, contact details including email address and phone number, location information, educational or skill-related data, login credentials and account details, IP address, browser or device information, and user behavior data on the portal for analytics purposes.
6.2 Purpose of Processing Personal Data
Your personal data may be used for account registration and user verification, enrollment in skill development programs, communication regarding updates or services, data analysis for improving our services, and ensuring legal compliance and grievance redressal.
6.3 Consent and Withdrawal
By using TextileSkill.com, you provide your consent for the collection and processing of your personal data. You may withdraw your consent at any time by contacting us at info@naecskill.com. Please note that withdrawing consent may affect our ability to provide you with certain services.
6.4 User Rights under DPDPA 2023
You have the right to access your personal data, request correction or updates to inaccurate information, ask for data portability, withdraw consent at any point, nominate an authorized person to act on your behalf in case of incapacity, and lodge complaints with the Data Protection Board of India, as per the provisions of the Act.
6.5 Data Sharing and Disclosure
Your data may be shared with third-party service providers that support our platform operations, such as cloud storage or analytics services. We may also disclose data when required by law or in legal proceedings. Where applicable, your data may also be shared with your explicit consent for partnership or training-related programs. We do not sell or rent your personal data to any third party.
6.6 Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes stated in this policy or as mandated by applicable laws. Once the data is no longer needed, we ensure that it is securely deleted or anonymized.
6.7 Data Security Measures
We implement reasonable technical and organizational safeguards to protect your personal data. These measures include SSL encryption, role-based access controls, and regular security audits. While we take all necessary precautions, please be aware that no system is completely secure, and the transmission and storage of data carry some inherent risks.
6.8 Grievance Redressal Mechanism
If you have any concerns or complaints regarding the handling of your personal data, you are encouraged to contact our Grievance Redressal Officer. You may reach us by email at info@naecskill.com, and we will take reasonable steps to address and resolve your grievance in a timely and appropriate manner.
6.9 Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or our practices. Users will be notified of any major updates via email or through prominent notices displayed on our website. Continued use of our services after the changes are published will be considered as acceptance of the revised policy.
6.10 Contact Us
If you have any questions, suggestions, or concerns about this Privacy Policy or the way your personal data is handled, please feel free to contact us at our official email address provided on this website. You may also reach out to our Grievance Redressal Officer at info@naecskill.com.
6.11 Consequences of Violation (Under DPDPA 2023)
Any unauthorized access, misuse, or violation of personal data under the Digital Personal Data Protection Act, 2023, whether committed by a user, a third party, or internal personnel, will be treated as a serious matter. Such violations may attract legal action initiated by the Data Protection Board of India, including penalties which may extend up to ₹250 crore depending on the nature and severity of the breach. In addition to legal consequences, we reserve the right to suspend or terminate user accounts or access to our platform upon detection of data misuse or misconduct. Serious breaches may also be reported to the Data Protection Board or other competent legal authorities for further investigation and action. Where applicable, violators may be subject to additional civil or criminal liability under the Information Technology Act, 2000 and the Indian Penal Code, particularly in cases involving fraud, impersonation, or cybercrimes. Furthermore, individuals or entities found responsible for such breaches may also suffer reputational damage and could be required to compensate affected individuals in accordance with applicable laws. We urge users to promptly report any suspected data breach or unusual activity to our Grievance Redressal Officer at info@naecskill.com for immediate attention.
7. Changes to this Privacy Statement
This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.
8. Strict Adherence to POSH Guidelines
All employees, management personnel, contractual staff, interns, consultants, and visitors are mandatorily required to adhere to the provisions of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (“POSH Act”) and all rules, regulations, guidelines, and policies framed thereunder by the Organization.
Non-compliance with the POSH Act or violation of any provision of the Company's POSH Policy shall be treated as gross misconduct and will attract disciplinary action, including but not limited to warning, suspension, termination of employment, or legal proceedings as deemed appropriate by the Internal Complaints Committee (ICC) and the management
The organization maintains zero tolerance towards any act of sexual harassment and expects all personnel to maintain a safe, respectful, and inclusive work environment, in line with the law.
All employees are deemed to be aware of their duties and responsibilities under the POSH Act upon acknowledgment of the POSH Policy and must participate in periodic awareness and training programs facilitated by the organization.
9. Strict Compliance with Child Labour and Child Protection Laws”
The Organization is firmly committed to upholding the fundamental rights of children as enshrined under the Constitution of India and relevant child welfare legislation, including the Child and Adolescent Labour (Prohibition and Regulation) Act, 1986, POCSO Act, 2012.
Accordingly, the following is strictly mandated:
A. No person below the age of 18 shall be engaged in any work, internship, or task that violates the provisions of the Child Labour Act or involves hazardous processes.
B. All staff, vendors, partners, contractors, and service providers are prohibited from engaging child labour in any form, directly or indirectly.
C. The Organization shall not enter any partnership or contract with any individual or entity that is found guilty of employing or exploiting children.
D. All employees are expected to:
i. Report instances of child labour or exploitation.
ii. Promote safe and supportive environments for children.
iii. Comply with mandatory reporting obligations under child protection laws.
E. Any violation of this clause shall result in immediate disciplinary action, including termination of contract/employment and reporting to the appropriate legal authorities.
The Organization maintains zero tolerance for child exploitation, and all associated personnel must ensure strict compliance with these legal and ethical standards.
10. Complaints and feedback
If you wish to make a complaint about a breach of the Principles or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you.
If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our privacy officer at:
Email Address: info@naecskill.com
Telephone:(+91) 011-23312678, 011-23312679
More Information
If you have any concerns or questions, please use contact details as found in this website. Thank you for taking the time to read our Privacy Statement.
